Question 1

How does Plumm calculate my ovulation date?

Accepted Answer

Plumm starts from a classic estimate (day 14 of a 28-day cycle). The more you log cycles and signs (mucus, pain, libido), the more accurate the prediction becomes — it's an adaptive algorithm that learns from your body. After 3 complete cycles, we align with your true average.

Question 2

What if my period is late?

Accepted Answer

Starting from 2 days late, Plumm shows a card 'Your period is X days late'. You can confirm 'Yes today' to record the new cycle, or let it slide. If you're +14 days late, take a pregnancy test or see a gynecologist.

Question 3

What's the role of the Roo mascot?

Accepted Answer

Roo is your cycle companion. She follows you day after day, changes expression based on your logged mood, comforts you during painful periods, congratulates you when you take your pill. She's the face of Plumm — so your cycle tracking is never just cold data.

Question 4

Is my data really local?

Accepted Answer

Yes, 100%. All your data (cycles, symptoms, contraception, first name) is stored only on your phone, never sent to a server. EVE AND CO has no access to your personal data. If you change phones, you start over (unless you enable cloud sync once available).

Question 5

How do I delete all my data?

Accepted Answer

Profile > bottom of the screen > 'Reset app'. A confirmation will ask if you're sure (irreversible action). All your data will be erased, the app returns to its initial state. Since everything is local, no copy exists anywhere else after that.

Question 6

What if I change phones?

Accepted Answer

For now, your data stays on the old phone. You'll have to redo onboarding on the new one. Encrypted cloud sync is coming soon — it will let you transfer your data securely.

Question 7

How do I edit my contraception?

Accepted Answer

Profile > My cycle / My pregnancy > 'Contraception'. You can add, remove, or change in a few taps. Plumm automatically adapts reminders (for example: if you switch from pill to IUD, pill reminders are disabled without you having to think about it).

Question 8

Does Plumm work as a contraceptive method?

Accepted Answer

NO. Plumm is a cycle tracking tool, not a contraceptive method. Even with the best algorithms, predicting ovulation 100% is impossible (natural body variability, stress, travel). To prevent pregnancy, use a real medically-validated contraceptive method (condom, pill, IUD, etc.).

Question 9

How do I enable or disable reminders?

Accepted Answer

Profile > 'Reminders' section. You can independently enable/disable: pill, period, ovulation, daily mood. If a notification doesn't arrive despite the toggle being ON, check notification permissions in your phone's Settings.

Question 10

How do I contact the Plumm team?

Accepted Answer

Profile > 'Write to Plumm' opens your mail app with our pre-filled address. We read every message. We're small, we take our time. Reply within 48h on average.

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